IPA - Involvement and Participation Associations

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Publications

Case Studies

IPA case studies are available free of charge, offering a detailed explaination of the background, process and practice of workplace consultation and partnership in a range of unionised and non-unionised organisations.

Printed copies of all our case studies are available by clicking here for an order form. Alternatively, you can download some of them here:

Date Summary Download as PDF
01/02/07

Capgemini UK plc

The longstanding consultative 'Forum' structure ensures two-way dialogue on a broad range of topics that support employee engagement in dealing with a workplace that is increasingly influenced by the workforce.
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01/12/06

Xansa

The 'eXchange' employee forum was set up in 2003 to help improve employee engagement and encourage two-way communication between employees and the senior management team. It is the formal mechanism for consultation and an integral part of the Xansa employee engagement strategy.
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01/11/06

Two Saints Housing Association

A staff council was set up in 2003 to help improve internal comunications and enable staff to have a bigger impact on client services. Its role includes the ultimate goal of creating of a culture of engagement and dialogue.
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01/04/06

Partnership in the Scottish Prison Service (SPS)

Working with the trade unions, SPS have introduced new procedures to settle disputes and develop more efffective information and consultation in order to shape the future of a traditional public service in an increasingly competitive marketplace.
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01/02/06

Westland Transmissions Ltd

A culture of involvement, teamwork and a supportive management style have been developed over five years, combining training and a commitment to listen to employees.
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01/02/06

Nottinghamshire Healthcare NHS Trust

Self directed teams are pivotal to the Trust's vision for empowering front line staff to use their skills and knowledge and have a greater say in how resources are allocated and services are developed to the benefit of patients and other service users.
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01/11/05

Informing & Consulting your Workforce: The Egg People Forum

This case study reviews the establishment and operation of the Egg People Forum (EPF) within the internet retail banking company Egg. These arrangement are notable for a non-union forum in that they include the election of full-time seconded employee representatives, access to the EPF's own budget and individual case representation.
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01/11/05

Prudential UK: The UK employee forum

One of the first consultative arrangements to meet the terms of the information and consultation Regulations, the employee forum incorporates elected representatives and partial unionisation.
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01/11/05

Bromford Housing Group: Colleague Sounding Board

The case study is an example of representative employee involvement in ensuring that employees are engaged and customers satisfied.
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01/11/05

School Trends

Employee ownership and involvement are among the ways in which the company drives employee engagement and customer satisfaction.
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01/11/05

Westinghouse UK Fuel Business

Over more than 10 years the company has embraced the principles of partnership to ensure its continued profitability and adaptability to change.
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01/07/05

Informing and consulting your workforce: The Reuters European Employee Forum

The Reuters European Employee Forum leads the way for consultation to become an essential part of the company's approach to communication and engagement.
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01/10/04

Informing & Consulting your Workforce: United Welsh Housing Association

DTI Partnership Fund winners, United Welsh Housing Association and Unison have implemented option-based consultation within a partnership framework to involve the union and employees more effectively in decision making and providing a better service to customers. Working in partnership has also helped drive up union membership.
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01/07/04

Informing & Consulting your Workforce: Nottinghamshire Healthcare NHS Trust

This case study reveals how at Nottinghamshire Healthcare NHS Trust, partnership with the recognised staff organisations has made possible the involvement of all staff in the process of change, and is informing new ways of working that engage the workforce and provide improvements for patients.
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01/05/04

Informing & Consulting your Workforce: Union-based arrangements at Abbey

Consultation with employee representatives at Abbey financial services takes place at company and business area level, based on long-standing recongition/partnership agreement with the Abbey National Group Union.
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01/03/04

Informing & Consulting your Workforce:Handling restructuring at BP Exploration

This case study reviews the experience of employee consultation at BP Exploration as they have developed since 1999 to reflect business restructuring and make the consultative process more effective.
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01/10/03

Informing & Consulting your Workformce: The BMW Hams Hall Plant Council

BMW's Hams Hall engine plant occupies a single "brown-field" site. As well as being a forum for consultation on a wide range of issues, the elected Plant Council members also take part in negotiations over pay, terms and conditions. A key aim of the arrangement is to handle industrial relations internally, using external trade union officials only as a fall-back.
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01/07/03

Informing & Consulting your Workforce: B&Q - Listening to the Grass Roots

This case study reviews the evolution of the multi-tiered "Grass Roots" information and consultation framework within B&Q. The Grass Roots process dates back to 1998. Revised arrangements introduce in 2002 include formal elections for employee represetatives and a consultative role in respect of planned business changes.
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01/12/02

Informing & Consulting your Workforce: AWE plc

The case study describes how the Atomic Weapons Establishment (AWE) has reduced costs and increased productivity by completely rethinking its approach to employee information, consultation and problem solving.
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01/05/02

Informing & Consulting your Workforce: Peabody Trust

A medium-sized not-for-profit organisation, Peabody Housing is a case study exploring how one organisation have managed to balance formal trade union recognition with a commitment to all-staff representative consultation.
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