Diverse Voices: Northern Gas Employers have increasingly come to recognise that employee engagement is fundamental to organisational success. There is evidence that organisations with engaged staff are more productive, innovative and successful. Employers also recognise the benefits of having a diverse and inclusive workforce, not just for reasons of equity but also in driving business performance. In June, the IPA and astar-fanshawe launched 'Diverse Voices - Engaging Employee in an Increasingly Diverse Workforce' to understand the links between employee engagement and diversity and inclusion. In this case study, we look at Northern Gas Networks' innovative approach to employee engagement, where all its employees have the freedom to develop and implement their own solutions to problems faced within the business as well as create opportunities to discuss their ideas.