This report examines the extent to which employers are making use of social media to promote and access employee voice. The use of social media has grown exponentially in the last decade and currently, around one in two employers makes use of a social media tool. 

Amongst the various social media tools, enterprise social networks are potentially a very powerful tool for employee voice and innovation. The types of enterprise social networks described in this report can potentially help to promote a richer employee voice, allowing organisations to go beyond monologue and one-way communication to two-way and multi-directional communication. 

In this case study, we look at Lloyd's Register, a global engineering, technical and business services organisation, which uses the Future of Work Lab (FoWlab) Jam to allow employee collaborate in developing solutions to identified business issues. The Jam aims to be simple and accessible; the appearance is similar to LinkedIn of Facebook, with a feed featuring all the posts. 

To view the full case study click here.