Diagnostic Services

As we all know, in order to effectively plan for the future we need to know where we are starting from, and what the barriers to successful implementation of change programmes might be. IPA can provide employee engagement surveys, and more in-depth qualitative diagnostic reports on employee engagement and employment relations.

Engagement surveys

The IPA has designed a set of questions, which focus on different areas of the employees’ experience of their organisation:

Recognition and Reward
Health, Safety, Wellbeing and Environment
Learning, Development and Career Progression
Integrity and Ethics
Customer Focus
The Employee’s Role
Teamwork
Leadership and Management

These questions are developed and tailored with each client to ensure the language and focus of the questions deliver the information required by the organisation to undertake development activities.

The questions can be mapped to the four enablers of employee engagement developed by IPA director Nita Clarke OBE, with her co-author David MacLeod in Engaging for Success. Results are presented in a full report with recommendations and findings can be the focus of an action planning workshop, facilitated by one of the IPA team of advisers.

"Just wanted to thank you again for your excellent work with us....Your presentation of the staff survey outcomes was thought provoking and honest but also upbeat and I believe individuals were left feeling positive with a clear understanding of areas where we can improve going forwards....Our thanks again , you provided exactly what we were hoping for" Medium sized not-for-profit organisation.

For more information about employee engagement surveys, please contact [email protected]

Employee engagement and employment relations diagnostics

IPA can provide an in-depth, independent diagnostic of:

employment relations in your organisation
levels of employee engagement
effectiveness of workplace relationships

We employ a combination of interviews with key stakeholders, focus groups with employees and their representatives, surveys and desk research to review internal communications and data.

A full report is provided with recommendations for further action. The report findings can be operationalized through a facilitated action planning workshop.

".... in depth knowledge and experience of working with the Trades Unions, coupled with an appreciation of the importance of employee engagement, meant that [the IPA consultant] was instantly able to gain the trust of all our stakeholder groups. This in turn led to a deeply insightful diagnostic, a meaningful proposal for change and the subsequent programme of work. The results are brilliant. Our relationship with our major Trade Union body at a national, sector and local level is the best that it has been. We are seeing the emergence of a culture of trust and mutual respect in the work place which, until recently, we could only dream of." Director of Customer Service - a major UK airline.

For more information and to arrange for a confidential teleconference, please contact [email protected]

Latest

MTR Crossrail and ASLEF: Partnership in Action

The IPA was delighted to have been asked by ASLEF and MTR Crossrail to undertake a case study of the partnership working relations established by company and union to underpin the success of London’s new Elizabeth line. The working relations developed and sustained over the last few years are an inspiring example of working together to achieve mutual gains and joint wins – of meeting challenges, of building joint relationships and an architecture for problem solving.
News in Brief March 2018

A summary of this month's employment news.
Work-life balance supports can improve employee well-being

Professor Stephen Wood outlines new research on how supporting employees work-life balance can enhance their well-being, both through increasing their autonomy and also boosting their sense that managers are supportive, caring and fair.
It’s All About Inclusivity – But What Does It Really Mean?

In this article, Derek Luckhurst tackles some of the key questions around inclusivity at work. Can the language around diversity itself be a barrier to achieving an inclusive workforce? And, in the light of recent gender pay gap revelations, what are the unconscious attitudes and biases that need to be tackled in order to achieve gender pay equity?

Employee voice

Employee voice exists, whether you recognise it or not. The only question is – "are you listening?" The benefits of employee voice for organisations are explained and alternative forms of voice structures explored in this article, which also includes a look at what makes a system of employee voice effective.
Who are IPA?

The IPA is the UK's leading organisation delivering new ways of working based on employee participation, collaboration and trust.
Nita Clarke OBE

IPA Director
Working Well: Perspectives on Good Work and why it matters

To coincide with the government's response to the Taylor Review, the IPA have produced a report which draws together 16 expert perspectives on what Good Work means in modern Britain, why it is important and how to bring it about.
Employee engagement

This training programme focuses around how to use the four key enablers of employee engagement - a strong strategic narrative, engaging managers, employee voice and integrity - to move from a purely transactional approach to engagement to a genuinely transformational one.
Mind over Machines: New technology and employment relations

This report examines the relationship between the introduction of new technology into the workplace and employee wellbeing, autonomy, voice and engagement. IPA for Acas, 2017.
Working Well: preview of IPA publication on good work

On 8th February, IPA will be launching our report on Good Work, to coincide with the government's response to the Taylor Review. This publication draws together 16 expert perspectives on what good work means, why it matters and how to bring it about.
Engagement

Employee engagement is seen by a growing number of organisations as a key issue in measuring employee attitudes, managing the behaviours of management, developing operational and human resource policies, and establishing a strong employer brand. Find out more about what engagement is, the four enablers of engagement, the work of Engage for Success and what the IPA can do to help your organisation boost the engagement of its employees.
Overview of services

Every workplace is different, so every project we undertake is individually developed by our professional and experienced team, and delivered based on the needs and circumstances of the client.
Derek Luckhurst

Training and Development Director